Physical Products
Dispatch Time
We aim to dispatch your order within 2 days of receiving payment.
Shipping Method
Our standard shipping method includes tracking and drop-off without signature. If you prefer a delivery method with a required signature, additional costs will apply. Please contact us before selecting this option.
Tracking
Regardless of your shipping choice, we will provide you with a link to track your package online.
Shipping Fees
Our shipping fees include handling, packing, and postage costs.
Handling fees are fixed, while transport fees vary based on the total weight of your shipment.
We recommend combining your items into a single order to minimize shipping costs, as we cannot combine separate orders.
Packaging
Your items are carefully packed in amply sized boxes to ensure the protection of fragile objects.
Customs Fees
For orders shipped from outside the EU, please note that customs fees may apply and are the responsibility of the customer.
Digital Products
Availability
Digital products are available instantly after purchase.
You will have several attempts to download your digital products, usually up to 3 attempts.
Download Tips
Please ensure your internet connection is stable before attempting to download your digital products.